Privacy Policy

PRIVACY POLICY for Michael I Holdsworth Ltd trading as Holdsworth

In this policy references to ‘Holdsworth’ or to ‘we’ or ‘us’ are to Michael I Holdsworth Ltd.

Michael I Holdsworth Ltd is committed to protecting your privacy. This Privacy Policy explains what information we collect about you, how we may use it, and the steps we take to ensure that it is kept secure. We also explain your rights and how to contact us.

Michael I Holdsworth Ltd will only use the information that we collect about you lawfully in accordance with such legislation as the General Data Protection Regulation.

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern MICHAEL I HOLDSWORTH LTD’s relationship with you in relation to this website.

The term ‘MICHAEL I HOLDSWORTH LTD’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is “Holdsworth Head Office,The Mill Manchester Road,Tideswell Derbyshire, SK17 8LN. Our company registration number is Registered in England No. 2027459. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without MICHAEL I HOLDSWORTH LTD 's prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales. Every effort is made to maintain correct pricing on the website, however circumstances beyond our control require the effective price to be that ruling on the date of despatch. Whilst every effort is taken to give a full product name and description, we recommend referring to the description on the original product packaging or contacting our sales office for full details. Images are used as a guide only.

Trading terms & conditions are detailed on the Terms & Conditions page

What information we collect:

It is necessary for us to ask for identifiable information so that we can communicate with you and in order to provide the service you have engaged us to provide. This may include your name, address, phone number and email address. More specific information, if it is relevant to your application, may also be requested. This information is collected when you make an enquiry, fill out an account application, register your details via our website, place an order with us, provide feedback, or participate in surveys or promotions.

Why we collect your information:

Any data we collect from you is for the purpose of business communication and for the processing of any orders, invoices and management of your account. Whilst processing any orders, we may forward your details onto credit reference / fraud prevention agencies. This information may also be attached and linked against your account.

Providing you have given your consent, we may also send you information relating to products or services we think you may be interested in. As part of your rights you are able to object to us contacting you with marketing information by unsubscribing from our communications.

We will hold and transmit your information in a safe, confidential and secure environment and we will never sell or pass on customer information to other companies unless required to by law.

How long do we keep it:

We will generally keep your personal data for a minimum of 6 years, after which time it will be destroyed if it is no longer required for the lawful purpose(s) for which it was obtained. If you consent to marketing, any information we use for this purpose will be kept with us until you notify us that you no longer wish to receive this information.

What we would like to do with it:

We would like to send you information about our products and services by email and SMS.

Please note that if you consent to being sent our marketing information via email then your data will be shared with MailChimp, which is the company that we use to provide our email campaigns. MailChimp provide us with EU-US Privacy Shield Safeguard. If you’d like to know more about how MailChimp store your data, please click here https://mailchimp.com/legal/privacy/

We process payments using third party companies who have all assured us they comply with the relevant local data protection legislation.

How to unsubscribe, delete or retrieve the information we hold about you:

If at any point you wish to see the information we hold about you, if you wish to stop receiving our marketing or wish for us to delete your information then there are a number of ways to contact us:

By telephone: 01298 871435

By email: info@holdsworth-foods.co.uk

By post: Holdsworth, The Mill, Manchester Road, Tideswell, Derbyshire, SK17 8LN

By clicking the ‘unsubscribe’ button on the marketing communications sent by us.

Please note that calls to our company are recorded for training and quality purposes.

If you are not satisfied that we have upheld your Data Protection Rights, we ask you to contact us immediately.

If you are not satisfied with the response we have given you, or believe we are not processing your data in accordance with the law you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). Their details are supplied below:

Address:

Telephone Number: 0303 123 1113

Website: www.ico.org.uk

This document was updated: 2020